25 Year Guarantee
Reborn Furniture 25-Year Guarantee
Crafted to Endure a Lifetime
At Reborn Furniture, we are dedicated to creating handcrafted pieces that seamlessly blend timeless design with enduring quality. Our commitment to excellence ensures that each item is built to last, providing you with furniture that stands the test of time.
To affirm our confidence in the durability of our products, we offer a 25-Year Guarantee on all our furniture. This guarantee underscores our promise to deliver exceptional quality and peace of mind to our customers.
What's Covered
Our 25-Year Guarantee encompasses the following:
Structural Integrity: Protection against defects in materials and workmanship affecting the structural components of the furniture such as frames, joints and panels
Hardware Components: Coverage for integral hardware including hinges, handles and drawer runners, ensuring they function as intended under normal use
Should any of these components fail due to manufacturing defects within 25 years of purchase, we will repair or replace the affected part at no additional cost.
What's Not Covered
While our guarantee is comprehensive, certain exclusions apply:
General Wear and Tear: Natural aging, fading, or softening of materials over time
Accidental Damage: Issues arising from spills, stains, burns or other accidents
Environmental Factors: Damage due to exposure to direct sunlight, moisture or extreme temperatures
Improper Use: Damage resulting from misuse, neglect or use in non-domestic settings
Unauthorised Repairs: Issues stemming from repairs or modifications not undertaken by Reborn Furniture or authorised agents
Making a Claim
If you encounter a structural issue covered by our guarantee:
Contact Us: Reach out via our Contact Page with details of the issue.
Provide Documentation: Include your proof of purchase and photographs illustrating the problem.
Assessment: Our team will evaluate the claim and coordinate necessary repairs or replacements.
Please note that the guarantee is valid from the date of purchase and applies to the original purchaser only.
